Our client is seeking a well-educated, naturally bright candidate, ideally, with some form of previous customer service/administrative experience.
A technically minded candidate looking to join an organisation where they can develop internally is highly advantageous.
A high standard of oral and written English is paramount.
Candidates considered for interview will need to undertake an online test. Given the opportunity available, the test can take time as this will include the need to practice. Please do not apply if you are unwilling to partake in this.
Initiative, self-motivation and excellent communication skills are essential.
Working 37 hours per week, Monday – Thursday, 8.30am – 5.00pm and Friday 8.30am – 4.00pm.
Yearly salary £18,000 – £20,000 plus performance related bonus up to £3000 per annum.
Daily duties will likely include the following:
To administer, promote and support the purchase, supply, and sale of spare parts associated with company products
To be a first point of contact for clients and provide excellent customer service
Provide effective liaison with internal and external customers
Maximise understanding of service delivery requirements and clarify customer expectations
Ensure that all quotations are up to date and are dispatched to the customer and place orders with suppliers (via purchasing dept. if necessary) and expedite as necessary
Ensure spare parts are supplied to the engineer/site prior to the appointment where required
Ensure order acknowledgements, delivery notes and invoices are generated and supplier invoices are checked and authorised for payment in a timely manner
Process returns from customers, liaising with the Technical Department to organise any relevant inspections
Inform customers of outcomes and raise any credits accordingly
Stock adjustments on a weekly basis
Ongoing monitoring of cost prices
Ongoing maintenance of spares stock levelsPlease bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website
