Premier Field Engineer Graduate


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  • Salary: Negotiable
  • Employer Name

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    Job TypePermanent
    Website Link - Apply Here

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    Country
    State/ProvinceBerkshire
    distance:Unknown
    AddressReading, Berkshire
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Premier Field Engineer Graduate role

Overview

As a Premier Field Engineer Graduate (support) you will be on the front lines of our customer support efforts. You'll analyze technical software problems and develop solutions for a broad range of customers, including small development shops, independent software vendors, and Fortune 500 companies.

Responsibilities

As premier field engineer graduate you will use your technical expertise, analytical problem-solving skills, and passion for customers, you'll take on critical situations in technically challenging circumstances. Your willingness to travel on short notice is essential.

Role-specific qualifications

· Experience working in a large data centre, IT/operations department or helpdesk

· Excellent communication skills and superior customer-service skills desired.

· Professional certifications (SharePoint, Windows, MCITP, etc.) are desired.

· Strong analysis, problem-solving and decision-making skills.

Eligibility

* A bachelor's or masters degree in computer science, computer engineering, IT, electrical engineering, management information systems, or related STEM fields (within 12 months of graduation) (graduated in 2018/2019 or /and 2020)

* Combining business acumen with technological experience.

* Confidence to manage executive relationships, both internally and with customers, to create business transformation.

* A passion for technology and working with customers.

* Product Certification, ITIL/similar ITSM knowledge is a plus.

* Excellent communication skills and superior customer-service oriented skills desired.

* Excellent verbal and written communication, analytical and presentation skills.

* Fluent in English.

* Full unrestricted work authorization for your chosen location.

Premier Field Engineer Graduate role