Medical Administrator - Graduate

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  • Salary: Negotiable
  • Employer Name




    Salary perAnnum
    Job TypePermanent
    Website Link - Apply Here

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    State/ProvinceGreater London
    AddressCity of London, London

This is an exciting opportunity for a highly capable and motivated customer service professional to join this dynamic organisation as it goes through a period of dramatic growth and transformation. The business is looking to develop its staff rapidly so that they can assume greater responsibility and provide additional value to the business. We are looking for high energy, positive, hard-working, flexible people who want to help enhance the newly formed appointments team. The journey will be exciting and demanding and we expect the successful candidate to make a real difference to our business.

Key Responsibilities:

The calm, smooth and efficient operational running of the doctor's consultations with patients – face to face, telephone and video
Delivering outstanding clinical and administrative support to the doctors, pre, during and post-consultation
Adhering to the guidelines of the Care Quality Commission (CQC) and other regulators in all administrative aspects of the clinic
Consistently delivering and developing our '10 Steps to Excellent Patient Care and leading by example
Taking responsibility for ensuring the clinic remains pristine – creating a peaceful, well-appointed, clean and welcoming environment for our patients at all times
Entering accurate and complete data entries into the (Genie) / Meddbase patient management system – booking & managing of appointments and tests, without omission or error
Referring pharmaceutical queries to our pharmacists and escalating clinical queries to the appropriate doctor when necessary
Remaining up to date with all clinic communications and keeping patients informed with updates to clinic policies and pricing
Ensuring Health and Safety requirements for the clinic are met, including First Aid
Taking on additional day to day activities that may be required within the scope of the role to deliver a first-class patient experienceOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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