Junior/Graduate IT Service Delivery Manager - Gloucestershire

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Junior/Graduate IT Service Delivery Manager – Gloucestershire

This is a superb opportunity for a candidate with exceptional customer service skills and a good overall knowledge of information technology to join one of the best Software Companies in the area.

This client facing role will involve managing SLA's, gathering requirements and change requests and providing first-class customer service to various high-profile organisations.

In order to be considered for this Junior/Graduate IT Service Delivery Manager role most of the following skills and experiences are required:

*Previous experience of working in a busy, customer facing role
*Good knowledge of Information Technology
*Experience in managing SLA's
*Experience of working in a helpdesk/service desk environment
*Knowledge of ITIL beneficial but training provided
*Self-starter with enthusiasm to learn
*Degree in an IT related subject would be beneficial

If this Junior/Graduate IT Service Delivery Manager role sounds of interest then please send over your CV.

The role is located in Gloucestershire within easy commutable distance of Stroud, Gloucester, Cirencester, Cheltenham, Tewkesbury and Swindon. After probation it is expected that this role will include a couple of days a week working from home. Interviews and initial on-boarding will conducted remotely due to Covid-19.

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas