Graduate IT Support
Chorley, Lancashire
c£25,000 + good benefits package
Full time, permanent
Do you have a degree or vocational qualification in Information Technology/Computer Science or similar?
Are you looking for a role where you will be able to combine your skills both IT-related and with people?
Does the idea of a multi-faceted role where no two days are the same appeal?
IT Support Graduate required for a division of a Global organisation, which in itself comprises a number of diverse businesses. In this role you will be using your interests and skills in IT, as well as your ability to communicate with, and support, people.
Your varied workload will include:
User access maintenance to the organisation's ERP/SOP applications
Supporting application testing and upgrades to CAD applications
Maintaining processes for the company's starters and leavers
Recording application licencing and maintaining the user permission register
Carrying out monthly maintenance routines on backend user profiles and databases
Assisting with Industrial Machinery applications
Supporting Disaster Recovery processes/Business Continuity planning
Providing system reports and analysis
Creating and maintaining system process documentation and promoting IT Security best practice
This worldwide business looks to recruit talented people who will be looking to innovate and collaborate, and pride themselves on the strong relationships they have with their customers.
Do you have:
Further Education or Higher Education qualification in IT, Computer Science or similar
A-Level Mathematics and GCSE English (or equivalent)
Excellent communication skills (verbal and written)
Strong customer service skills, which include problem solving and prioritisation
Ability to work as a team member, with the flexibility to work independently
Good knowledge of Microsoft operating systems
Valid UK driving licence (travel to sites may occasionally be required)
The above requirements are essential, but any of the points below would also be desirable:
Experience in supporting CAD applications
Understanding of database fundamentals
Understanding of MS Active Directory
As an employee of this business you will have:
31 days' holiday (including bank holidays, increasing to 33 after 5 years)
Share save scheme
Life Assurance Scheme
Defined Contribution pension
Access to discounts and other benefits
Does this look like a good match for you? If so please APPLY or you can call Sue Eustace if you need any further information.
Equity, Diversity & Inclusion:
This company is an equal opportunities employer, who embrace diversity and are on a mission to make their organisation inclusive and accessible to all. They believe that working in a diverse business can be more enjoyable, teams can be more innovative, and make better decisions. They already employ many fantastic people from diverse backgrounds, but still want to do more.
They want to be a business that you'll be proud to work for; one that is committed to improving people's daily life, being responsible, doing the right thing, and to preserving the environment by embedding sustainability in all their businesses.
Key skills: Information Technology, IT Support, Business Systems, Graduate
