Graduate / Trainee IT Specialist - Global Retailer

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  • Salary: Negotiable
  • Employer Name




    Salary perAnnum
    Job TypePermanent
    Website Link - Apply Here

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    AddressTamworth, Staffordshire

Are you driven and hungry to succeed?

Do you want to work for a renowned retailer who have won multiple employment awards year on year?

If you are nodding to the above then please carry on reading…
Due to growth, this global retailer is now on the search for a trainee to join them as they go through their largest, global transformation programme to date!


To start with, you will be working in a dynamic team as a Service Management Specialist. In this role you will be:

*Engaging with different vendors, looking through contracts and identifying improvements that could be made to the service level agreements across all Customer Interaction related products and services. This spans across web, mobile, digital, marketing and eCommerce. This will give you the opportunity to work directly with globally renowned vendors!

*Advising on future contract amendments, where relevant and necessary.

*Working very closing with the Product Owners (based in Germany or the UK).

*Collaborating with the platform/applications management team in Germany to assess the progress and success of the contracts and SLAs.

*Suggesting ways to improve and help drive change.

After completing this role and building up your vendor management skills you will then be moved onto another area within this global transformation programme.

Our customer is bursting with pride due to the following:

1) The pay and benefits are one of the highest in the sector
2) They are renowned for their training programmes
3) They have won over 32 product awards in 2018 and multiple employment awards including being featured in the Times Top 100!

If this role sounds of interest please apply via the link. We have interviews already booked for February.

Service Delivery Manager, Service Delivery Analyst, Service Delivery Executive, Service Delivery Coordinator, Service Delivery Consultant, Service Delivery, Vendor Management, IT, IT Graduate, Graduate scheme, IT coordinator