Hybrid working, full-time permanent position at graduate-level, offering up to £27,000 depending on experience.
An opportunity to work for a progressive and entrepreneurial tech firm as part of their support team has become available, which is perfect for a graduate-calibre individual. Based in Birmingham city centre, the successful applicant in this client-facing role would be the clients’ first port-of-call; supporting their client service queries and collaborating with the technology and data teams throughout the company to ensure a fantastic client experience.
Key responsibilities of the role would include:
* First-line support including managing client queries, efficiently solving problems and contacting potential clients to help grow the business
* Providing second-line compliance support for clients, including supporting their rebate calculations, monitoring sourcing activity and new supplier onboarding
* Supporting clients directly in using their systems and processing invoices, building relationships to help them improve their processes
* Collaborating closely with other teams within the business, including technology, service management and data
To succeed in the role, prospective applicants must have excellent customer-service and problem-solving skills, be able to take initiative and work well in a team environment.
Previous experience in a client-facing role is highly desirable, and ideally the successful applicant will be degree-educated, although this is not essential.
If you have a strong work ethic, a willingness to learn and good people skills, and think this could be the role for you, please apply online today! Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.
Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data
