Graduate IT Technician

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  • Salary: Negotiable
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    Salary perAnnum
    Job TypePermanent
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    AddressCrickhowell, Powys, United Kingdom

A new opportunity has arisen with the WEY Education group, for a Graduate IT Technician to join our team based in Crickhowell, Wales. You will join us on a full time permanent basis and in return, you will receive a competitive salary of up to £22,000 per annum.

Wey Education plc is the AIM listed holding company of an educational group providing services online worldwide. Using state-of-the-art digital technology, Wey operates two established divisions – InterHigh, a non-selective fee-paying online secondary school, established in 2005 and a B2B division serving other educational providers, schools, local authorities and other public bodies, Academy21.

About the Graduate IT Technician role:

This is a newly created position as part of the expansion of the IT department. You will be joining a small team who have a hands-on approach, each day can be very different. Primarily you will be supporting 100+ users both remotely and onsite whilst also being involved in a variety of other IT related tasks. There may be occasional UK site visits required.

Key duties and responsibilities of our Graduate IT Technician:

– Support 100+ users remotely, on-site and internationally

– Support a variety of software packages such as Office 365 and Adobe Connect.

– Cisco Meraki deployments and administration

– IT procurement/asset administration

– Strong knowledge of Office365 including the ability to troubleshoot

– Assisting with new IT deployments and projects across the business in a fast-paced environment.

– Hardware maintenance

– Liaising with 3rd party vendors.

Skills and experience required to become our Graduate IT Technician:


– Degree or relevant IT qualification (essential)

– Windows 7 / 10

– Microsoft Office 2016 / 365

– Able to troubleshoot and resolve problems methodically and logically

– Empathise with user frustrations; capable of dealing with people in a calm, effective manner

– Good communication skills

– Good administration skills

– Enjoys being a team player


– Previous experience providing IT support

– Experience developing custom web applications

This is a great opportunity for someone who is a recent graduate and has some experience in IT Support but if you are seeking a new position that will give you broader exposure to IT in a rapidly expanding online education provider, this role is for you. Click ‘apply’ today to join the team as our Graduate IT Technician – we would love to hear from you.

There is an opportunity for significant rapid progression within a vibrant organization for the successful candidate.

Wey Education is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under-represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion