Graduate IT Support Analyst

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  • Salary: Negotiable
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    Salary perAnnum
    Job TypePermanent
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    State/ProvinceGreater London

Julie Rose Recruitment are looking for a bright Graduate IT Support Analyst to join a software company in Croydon. This role boasts excellent training and career structure. 

Full training is given and a great career path offered within IT, development, testing and client support.

Location: Croydon

Salary: £20,000 – £25,000 per annum

As a Graduate IT Support Analyst, your main duties will include:

Provide first point of contact for client queries (internal & external)
Management of problems from initiation to resolution
Primarily website, telephone and email-based support, on-site support as required
Database administration
Arrange releases of upgrades, installations of new software and maintenance of existing software
Prioritising work and working within a small team
Person specification for the Graduate IT Support Analyst:

Educated to degree level (Science/Maths/IT)
Three A-Levels (one of which must be science or maths based)
Excellent communication skills 
Excellent analytical and problem-solving skills
Good team player
Desirable skills/knowledge:

Programming experience, preferably VB/VB.NET
SQL DBA Skills
Knowledge of Internet technologies
Windows Server support
This Graduate IT Support Analyst offers great benefits including 22 working days holiday per annum, exclusive of public holidays. The option to join a pension scheme and loyalty awards