Graduate IT Support Analyst - £20k - £25k - Marlow

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Graduate IT Support Analyst – £20k – £25k – Marlow

Office, Windows, SQL

£20k – £25k

Marlow, Buckinghamshire

Graduate IT Support Analyst required to join a software company based in Marlow, Buckinghamshire. The company are currently expanding and looking to add a Graduate IT Support Analyst to their existing service desk team.

Examples of responsibilities:

* Providing 1st/2nd line support of the company’s product range via telephone and email
* Escalating high priority requests to ensure all problems are resolved as quickly and efficiently as possible
* Follow documented procedures for customer support, identifying and suggesting improvements where necessary
* Provide training and support to other Service Desk team members

Key Experience:

* Degree in Computer Science, Information Technology, Networking or similar
* Excellent communication skills
* Microsoft Office knowledge
* Problem solving skills

Any experience in one or more of the following would be advantageous:

* Windows Servers

If you are looking for an opportunity of this nature please contact or call on (Apply online only)