Graduate Hospitality Supervisor


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  • Salary: Negotiable
  • Employer Name

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    Salary

    Negotiable

    Salary perAnnum
    Job TypePermanent
    Website Link - Apply Here

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    Country
    State/ProvinceGreater Manchester
    distance:Unknown
    AddressBolton
    Category

Graduate Hospitality Supervisor

£20,000 – £23,000

Bolton

Hospitality

An attractive and exciting opportunity has arisen with our prestigious, multi-award winning hospitality client for the role of a Graduate Hospitality Supervisor.

What you get:

* Competitive salary – £20,000 – £23,000 dependent on experience

* Full time hours

* Additional benefits

* Join a company with a fast paced and energetic culture

* Career progression

THE ROLE:

Sales

* Increase bar revenue through additional sales techniques and knowledge of the hotel’s services and special events

* Ensure consistently excellent guest service within the Courtyard Bar & Restaurant

* Provide expert-level knowledge of entire product range, including food menus, wine list, cocktails and specialties

* To achieve any departmental budgets set

*

Quality

* Apply and monitor the recording of the procedures for opening and closing point of sale

* Manage bar holding stock within agreed par levels, according to business demands

* Monitor and maintain wastage records and key line checks

* To set up buffets and maintain to a high standard throughout service.

* To attend morning meetings and relay any information back to the restaurant team.

* To delegate jobs to team members thus ensuring a smooth service.

* To check uniform standards are upheld at all times.

* To assist with the smooth running of the restaurant, tea shop and pub

* Maintain standards throughout the restaurants.

* You will be responsible for ensuring the breakfast set up is in accordance with established standards.

* To monitor the feedback and comments from conference and event’s organizers.

* To manage and demonstrate high quality customer care within the team to meet the service requirements of the hotel.

* To liaise with the conference and banqueting administration office confirming all specific details for the efficient running of each event.

* To promptly welcome all customers on arrival to any function in order to make them feel comfortable and relaxed and able to meet their expectations.

* After breakfast, you will assist in setting up the restaurant for lunch service, assisting with lunch service and cashing up at the end of the shift

* To ensure the breakfast list is completed on a daily basis.

* You will be expected to deliver excellent customer service standards and to ensure that the breakfast waiting staff are directed and assisted as

People

* To undertake relevant training as directed by their Line Manager

* Promote a positive working culture, inclusive of team development, staff engagement, support and equality within the workplace in accordance with the hotel standards

* The post holder may be directed by their line manager to carry out other duties and responsibilities in line with his/her post, grade, skills, knowledge and experience.

* Ensure equipment remains in good condition, and team training is up to date and appropriate

* Provide induction training for new team members in line with established standards

YOU:

* Degree in Hospitality (2:1) or equivalent degree

* Hold relevant training certificates i.e. COSHH, Food Hygiene and Food Safety

* Good planner and organiser

* Exceptional customer service skills

* Previous experience supervising within a customer service environment

* Experience of cocktail making

* Previous bar tending experience

* Previous experience of cellar management

* Experience of working in a fast-paced environment

* Excellent communication and interpersonal skills

* Good financial awareness

If you are interested in this placement please apply by clicking on the link below or contact Graduate Talent Solutions for further details.

Graduate Talent Solutions is the UK's leading graduate recruitment specialists with nationwide opportunities for graduates across all industry sectors, including; HR, Engineering, Business, Marketing, Finance, Construction and ICT. We place graduates in permanent positions with our clients, as well as 5-6 month paid work placements directly linked to your future career choice – more than two thirds of our placements directly end with permanent graduate positions.

Graduate Talent Solutions is part of Nicholas Associates Group, a market leading partner of choice for talent management solutions, from Apprentice to Boardroom. For us, it's all about enabling people to be their best.

To find out more about us please visit (url removed)