Graduate Customer Support Key Account Advisor paying 25k-26k
Our client is a recognised global leader for the supply of equipment and services across the Logistics Industry and retail sector, looking for graduates who are going to successfully progress into the business.
As a Graduate Customer Support Key Account Advisoryou will act for a nominated customer and manage allocated accounts ensuring the delivery of goods and services to optimise quality of service, business growth and high levels of customer satisfaction. Full training will be provided.
You will be responsible for providing an end-to-end service from taking requests from customers for product or service, to co-ordinating the activities of the all internal resource to deliver the customers solution on time and to expectation.
Graduate Customer Support Key Account Advisor your duties
To forecast, manage and control reasonable and appropriate levels of equipment stock availability using the company ERP system to plan demand.
To ensure that customer stores are supplied with the correct equipment necessary for normal operational purposes and that budget spend is reported upon.
Provide accurate commercial account data
Collation, production and quality checking agreed KPI driven reports to support the overall smooth operation of the account
Regular review of key business activity programmes
To identify and build close business relationships with key decision-making personnel within the Customer.
Graduate Customer Support Key Account Advisor Requirements
A degree in any subject, preferably Business or STEM.
Self-motivated, analytical thinking, organised, calm, accurate, confident and a clear communicator.
Ability to be proactive in identifying customer needs and delivering new business opportunities within a Key Account.
Ability to engage internal team support (Purchasing, Engineers, Distribution, Installation etc.) to satisfy customer needs
Computer literate with a good demonstrated level of competence with Excel and other Microsoft packages
Graduate Customer Support Key Account Advisor your dutiesincludes
25 days holidays + BH holidays
Hybrid working 2 days per week
Bike to work scheme
Company events
Company pension
Career progression
Store discounts
On-site parking
INDH
