Graduate Customer Support Executive

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  • Salary: Negotiable
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    Salary perAnnum
    Job TypePermanent
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    State/ProvinceGreater London

Job Title: Graduate Customer Support Executive
Sector: FinTech

A FinTech firm on the cutting edge of financial markets and cloud computing, our client operates a series of web-based cloud platforms, providing their clients with access to the most granular sets of data. They’re looking for ambitious graduates to help enhance their presence further.

Graduate Customer Support Executive Package:

A competitive basic salary of £28,000
Y1 OTE of £40k
Regular socials in a welcoming, inclusive culture
Lucrative incentives and bonuses
Excellent personal and professional development
Experience with a rapidly emerging, already established enterprise within an exciting sector!
Graduate Customer Support Executive Role:

Obtain a thorough knowledge of the company and its offering in order to perform the role of primary point of contact for inbound queries
Answer customer queries, respond promptly and thoroughly, engaging with clients through all mediums
Liaise closely with the sales team – converting support queries into sales leads when appropriate
Report into and learn from the Head of the Sales and Customer Relationship Management Team
Graduate Customer Support Executive Requirements:

Educated to degree level
Possess exceptional communication and interpersonal skills
Self-motivated, with a strong desire to succeed
A customer centric approach, you’ll be a real people person with the ability to forge business relationships and rapport easily 
Next Steps:

If you require this job specification or to apply in an alternate format please visit the pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful.)