Graduate Customer Representative

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  • Salary: Negotiable
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    Salary perAnnum
    Job TypePermanent
    Website Link - Apply Here

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    State/ProvinceGreater Manchester

Role: Graduate Customer Representative
Sector: Telecoms 
Salary: £22,000 basic (rising to £26k PA in your first year, £35k OTE)

Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get:  

A competitive basic salary of £22,000 (Potential to rise to £26,000 within a year should you meet your targets)
Y1 OTE of £35K
Lucrative bonus/incentive schemes
Overseas trip incentives for the top performing 10% of the team to a range of fantastic European destinations
Regular socials and nights out in a welcoming, inclusive atmosphere
Full training and support
Excellent scope for progression
Candidate Requirements: 

Educated to degree level
Excellent communication and interpersonal skills
Commercial acumen
Next Steps: 

If you require this job specification or to apply in an alternate format please visit the Pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful)