Graduate Customer Representative

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  • Salary: Negotiable
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Graduate Customer Representative

Location: Reading
Salary: Basic salary of £23-25k with Y1 OTE of £28-30k
Sector: Cybersecurity – Network – Managed Services

Working for a Cybersecurity company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

What you’ll get:

Basic salary of £23-25k with Y1 OTE of £28-30k (dependent on experience)
Fast track progression routes
Company holiday incentives
Laptop and mobile phone
Lucrative bonus/incentive schemes
15 days of endorsed commercial training
Candidate requirements:

Excellent communication/interpersonal skills
Highly self-motivated
Next Steps: 

If you require this job specification or to apply in an alternate format please visit the Pareto website