Graduate Customer Representative (French-speaking)


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  • Salary: Negotiable
  • Employer Name

    CV-Library

    Salary

    Negotiable

    Salary perAnnum
    Job TypePermanent
    Website Link - Apply Here

    Visit Link Here

    Country
    State/ProvinceBerkshire
    distance:Unknown
    AddressReading
    Category

Job title: Graduate Customer Representative (French-speaking)

Location: Reading
Salary: Basic salary of £40,000 with OTE of £50,000 (dependent on experience)
REF: J9846:M4:GJ:GCR:FRE
Sector: IT

Working for an industry-leading IT firm with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative (French-speaking)

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Key perks/Benefits:

Basic salary of £40,000 with OTE of £50,000 (dependent on experience)
Mobile Phone and Laptop
Warm and inclusive work environment that promotes the wellbeing of its inhabitants
Pension contributions  
Dedicated healthcare packages
Childcare and eye care vouchers
Fantastic transport links
 
Candidate Requirements:

Educated to degree level
Fluent in business level French
Experience of successful outbound lead generation experience in a technology environment (preferred not essential)
Experience with (url removed), Eloqua Engage, LinkedIn Sales Navigator & DiscoverOrg a plus
Personable and confident dealing with a range of individuals at every level of business
Adaptable and malleable, willing to learn new skills and challenge yourself when needed
Strong organizational, planning and prioritization skills
Next Steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website