Graduate Complaint Administrator - Edinburgh

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  • Salary: Negotiable
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    Salary perAnnum
    Job TypeContract
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    State/ProvinceStirling and Falkirk

One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic contract opportunities within the financial services industry as a Graduate Complaint Administrator. 

This is an ideal opportunity for a recent graduate with a degree from a UK University or someone who has recently left college with relevant customer service skills to undertake a challenging role in a rewarding industry.

The rate on offer is £112 per day (circa £21,500 per annum) on a 6-month contract which is likely to be extended. As the Complaint Administrator you will be required to work 4 days a week, 8 am – 5:45 pm but some flexibility will be required.  

As a Graduate Complaint Administrator you will:

Check and complete PPI case administration using available evidence and data
Update and capture relevant data to the CRM system
Follow company processes and procedures relating to Data Protection
Adhere to Financial Services Authority guidelines at all times
To be considered for the role of Graduate Complaint Administrator you will possess the following attributes and abilities:

Degree from a UK University.
Excellent communication skills, to include fluent English both written and verbal.
Numerate, analytical with excellent IT systems orientation.
Strong ability with Word and Excel.
Extremely professional, well-presented and motivated with a strong work ethic.
Flexible and dedicated with the desire to succeed at all costs.
Clean credit history.
Please note you must be able to travel to Edinburgh for this Graduate Complaint Administrator role and be available for the duration of the project.

You will also be required to complete a Criminal Records Bureau and Equifax Credit check for this project.

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