Graduate Complaint Administrator - Edinburgh

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  • Salary: Negotiable
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    Salary perAnnum
    Job TypeContract
    Website Link - Apply Here

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    State/ProvinceCity of Edinburgh

One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic contract opportunities within the financial services industry for an important client in Edinburgh.  The company is seeking a Graduate Complaint Administrator to join its team.

This is an ideal opportunity for a recent graduate with a degree from a UK University or someone who has recently left college with relevant customer service skills to undertake a challenging role in a rewarding industry.

As a Graduate Complaint Administrator, you will:

– Check and complete PPI case administration using available evidence and data.
– Update and capture relevant data to the CRM system.
– Follow company processes and procedures relating to Data Protection.
– Always adhere to Financial Services Authority guidelines.

To be considered for the role of Graduate Complaint Administrator you will possess the following attributes and abilities:

– Degree from a UK University.
– Excellent communication skills, to include fluent English both written and verbal.
– Numerate, analytical with excellent IT systems orientation.
– Strong ability with Word and Excel.
– Extremely professional, well-presented and motivated with a strong work ethic.
– Flexible and dedicated with the desire to succeed at all costs.
– Clean credit history.

The rate on offer to the Complaint Administrator is £90 per day (circa £21,500 per annum) on a 7-month contract which is likely to be extended. You would be required to work Monday to Friday, 9 am – 5:30 pm.

Please note you must be able to travel to Edinburgh for this Graduate Complaint Administrator role and be available for the duration of the project.

You will also be required to complete a Criminal Records Bureau and Equifax Credit check for this project.

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