Graduate Client Services Executive


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  • Salary: Negotiable
  • Employer Name

    CV-Library

    Salary

    Negotiable

    Salary perAnnum
    Job TypePermanent
    Website Link - Apply Here

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    Country
    State/ProvinceGreater London
    distance:Unknown
    AddressEC1V, Angel, Greater London
    Category

Graduate Client Services Executive

Sector: Business Intelligence – SaaS

Location: Central London

Basic pay: £25,000 plus uncapped bonus and commission potential

Who are we?:

We are the leading business intelligence provider operating in the 35 different markets. Our leading platform enables organizations to build strategies, drive business development and manage business risk.

Our suite of products and services allow clients to identify market and investment opportunities, assess competitive threats, manage and understand risk and improve business practices, decision-making and regulatory compliance.

About the Graduate Client Services Executive role:

* Pro-actively build relationships with our clients over the phone to ensure they see the full value in our services and are getting the best return on their investment with us.

* Work cross-functionally with our research teams to answer our client’s most pressing questions in a timely way.

* Develop an in-depth knowledge of our products and an understanding of what’s happening in the industry so that you can drive continuous client engagement.

* Partner with Sales Executives and Account Managers to develop an understanding of what the client would like to achieve through our products and identify how we can help them do so.

* Ensure data integrity by updating records in our CRM system.

* Be the 'voice’ of the customer within our business and provide feedback to all other teams to drive continuous service excellence.

Graduate Client Services Executive skills and experience:

* Goal orientated with a positive attitude towards KPIs and targets

* Demonstrated intellectual curiosity – especially within the Technology area

* Strong background or customer services or customer centric role

* Natural projects manager – highly organized

* Excellent oral and written communication skills

* Demonstrated ability to meet deadlines and have excellent attention to detail

* Well defined prioritisation and organisational skills

The ideal Graduate Client Services Executive:

We are looking for a career minded individual, that is highly organized and extremely ambitious. In exchange – we will offer you the most comprehensive training and support, continuous opportunities for promotion and career progression and uncapped earning potential.

Many of our directors were once upon a time graduates when they joined the company. We are now looking for the next crop of future superstars!

Could this be you?

Apply now to arrange an immediate interview