Graduate Case Manager


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  • Salary: Negotiable
  • Employer Name

    CV-Library

    Salary

    Negotiable

    Salary perAnnum
    Job TypePermanent
    Website Link - Apply Here

    Visit Link Here

    Country
    State/ProvinceWest Yorkshire
    distance:Unknown
    AddressLeeds
    Category

This is a fantastic opportunity if you are looking to launch your career within a professional environment that offers the opportunity to develop your career…My client, a top 200 law firm based in the centre of Leeds is currently seeking Trainee Case Managers to work within their Remortgage department. Full training is provided for this busy and varied role, the successful applicant will be a graduate with a professional outlook with strong communication and organisational skills.

My client offer a professional and friendly working environment with working hours of 9 to 5 Monday to Friday. 

Duties will include:

Manage a caseload of Remortgage instructions per month
Liaise with the client and borrower where necessary
Carry out a title investigation
Carry out any basic non-fast track tasks
Carry out identification checks
Obtain a redemption statement for every charge affecting the property
Check the mortgage offer
Chase any outstanding documentation required to proceed to completion
Set a suitable date for completion in accordance with the client and borrower requirements
Carry out any searches required on the property or borrower
Process completion
Attend to post completion matters and ensure the client's charge is secured as a first legal charge – Scan or file incoming post
Deal efficiently and effectively with telephone calls made by the client, borrower or third party
Refer technical issues to the Quality and Technical Advisor for completion
Keep all parties in the transaction up to date at all times such as client, introducer, borrower or broker
To provide assistance on transactional matters as required

SKILLS, QUALIFICATIONS AND EXPERIENCE REQUIRED

A minimum of 12 months' experience in a similar role, ideally gained within a similar volume environment;
Proven ability to process tasks in a volume caseload and to working in a high volume environment;
Proven IT skills, in particular experience of using a case management system;
An ability to work in a demanding environment, working to strict deadlines and within Service Level Agreements and to other targets;
A careful and methodical approach to work demonstrating a high level of accuracy and attention to detail, ensuring that processes, procedures etc are followed accurately;
A flexible and adaptable approach to work;
Strong commitment to client care and to providing a friendly and helpful service;
Excellent written and verbal communication skills;
A self starter with a 'can do' approach to work, used to demonstrating initiative; and Experience of working within a team environment and of supporting others