Graduate Application Engineer / Graduate Service Engineer / Graduate Technical Support Engineer required to join a leading pump manufacturer.
The successful Graduate Application Engineer / Graduate Service Engineer / Graduate Technical Support Engineer will be office-based, providing customers and engineers with telephone technical support as well as offering and providing quotations, services, and products within the pump industry.
The successful Graduate Application Engineer / Graduate Service Engineer / Graduate Technical Support Engineer will ideally have experience in a technical customer support role within engineering, and motivation to succeed and grow with a global manufacturer.
Package
£28,000 – £32,000 depending on experience
25 days holiday plus bank holiday
Pension
Additional company benefits
Graduate Application Engineer / Graduate Service Engineer / Graduate Technical Support Engineer Role
Office-based, providing customers and engineers with telephone technical support as well as offering and providing quotations, services, and products within the pump industry.
Provide customers and engineers with technical support on a variety of pumps and associated products.
Liaise with customers to identify specifications/requirements and offer technical solutions.
Responsible for answering technical enquiries about various pump products, including installations, maintenance, repair, and troubleshooting.
Provide customers with cost estimates, tenders, proposals, and quotations.
Working closely with the Service Department to ensure an excellent standard of after-sales service is provided.
Liaise with various engineering departments.
Graduate Application Engineer / Graduate Service Engineer / Graduate Technical Support Engineer Requirements
Determination, enthusiasm, and motivation to succeed and grow with a reputable pumps manufacturer.
Technical aptitude and / or understanding of mechanical engineering systems. Full product training provided.
Ability to handle technical mechanical engineering application issues.
Experience as an Applications Engineer, Proposals Engineer, Internal Sales Engineer, Technical Advisor, Technical Support Engineer, Technical Sales Support or similar.
Service Engineers with pumps and / or rotating equipment experience looking to come off the tools would also be of interest.
A technical engineering qualification would be advantageous.
Knowledge of the pumps such as centrifugal, submersible, sewage, diaphragm, positive displacement, HVAC and/or other pump related products is advantageous
