Graduate Analyst & Customer Coordinator

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  • Salary: Negotiable
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    Job TypePermanent
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    State/ProvinceWest Yorkshire
    AddressLeeds, West Yorkshire

RDR (Resource Direct Solutions) are working with our Client, a leading Energy and Services group, focusing on activity across three main activities: Energy, Facilities Management and Regeneration.
Currently recruiting for a permanent Trading Coordinator to work in Leeds.
This is a full time position working 37 hours Monday to Friday.
About the role:
To support the provision of a hedging service to Business and Home Energy supply and export portfolios, ensuring that all sales to gas and electricity flexible customers are captured in appropriate systems, promptly & accurately. manner. To support the development and implementation of hedging and optimisation strategy in order to achieve budget targets and provide analytical support to the Hedging Team.
This position would suit someone who is methodical, has a head for numbers, advanced in Excel and extremely accurate. This role will be speaking to customers and brokers as well as updating the relevant systems and documentation. Suitable candidates must be confident in speaking to a varied range of customer/stakeholder.
* Forward hedging of the clients Business Energy customer sales to be completed as detailed in the Supply Balancing Continuous Improvement Process (CIP)
* Manage flexible customer requests. This includes; Reacting to customer requests in a prompt and accurate manner, Providing sales price to the customer, Transactions carried out between the clients Power Limited and trading counterparty, Transactions carried out between the clients Power Limited and customer and Recording the customer deal (volume, prices) in the appropriate systems/spread sheets.
* Developing and maintaining working relationships with customer contacts and Third Party Intermediaries (TPI’s) trading on behalf of flexible customers.
* Management of gas and electricity default-day processes.
* Management of gas and electricity “Sell-Back” processes.
* Production of daily forward curves and maintenance of forward curve pricing models.
* Ensuring customer positions are fully up to date and consistent across various systems.
* Ensuring forward trades and traded positions are consistent with view of trading counterparties.
* Provision of information to Account Managers to support deal closures.
* Production of analysis to support development of hedging and optimisation strategies.
* Support the development of strategy implementation processes and documentation.
* Analytical lead for the Hedging Team
* Responsible for streamlining and optimisation of business processes
* Liaise with forecasting teams to ensure consistent view of incremental portfolio gains/losses.
* Adherence to internal processes and risk frameworks.
* Effective and accurate management of deal capture and customer requests.
* Production of flexible customer position reports and analysis.
* Support hedging and balancing cost analysis.
* Support system improvements for flexible customer deal capture and forward hedging.
* Understanding of the ‘Supply Balancing – Gas’ and ‘Supply Balancing – Electricity’ Continuous Improvement Processes.
* In depth trade validation and provision of trading data.
* Reporting hedging performance and price evolutions.
Experience & Qualifications
* Knowledge of hedging and deal capture processes and policies – desirable
* Highly numerate and Microsoft Office proficient – Excel
* Proven ability to present information effectively and to organise and produce work within tight deadlines.
* Experience of managing large sets of data.
* Able to successfully communicate and manage external customers.
* Experience of forward trading would be advantageous.
* Experience of Energy Markets is desirable
* Degree level (or equivalent)