Graduate Aftercare Coordinator

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  • Salary: Negotiable
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    Salary perAnnum
    Job TypePermanent
    Website Link - Apply Here

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    State/ProvinceGreater Manchester

Graduate Aftercare Coordinator

Upto 22K per annum


Contractor Interior Design

As the Graduate Aftercare Coordinator you would be providing a high level of aftercare to both end users and developers organizing and administering repairs, replacements, upgrades and amendments in a timely and efficient manner, whilst organizing the installers and engineers time effectively.

The Role:

* Prioritise workload on a daily basis whilst understanding the many different priorities of all concerned.

* Establish and maintain lasting relationships with clients, developers and installers.

* Effectively handle and overcome objections, find solutions to problems in a timely manner

* Manage a demanding and ever-changing workload in an efficient and effective manner.

* Log, administer and track new jobs, order parts, book in trades people and installers, whilst keeping both the customer and the developer efficiently updated.

* It is the objective of the department to provide progress updates to clients and developers to reduce the need for them to chase the aftercare department and thus reduce complaints.

* Coordinate the installer’s time efficiently.

* Progress check ongoing live jobs to prevent and reduce any further issuing from arising.

* And any other reasonable management request


* Graduated in a Business degree or related degree (2:1 or higher)

* Be supportive, adaptable and flexible to the demands of the role

* Be flexible in the hours of work.

* Remain calm under pressure

* Organised and methodical

* Solution focused

* Adhere to protocol and respect confidentiality in all matters.

* Display high standards of behaviour and appearance.

What you get:

* Salary up to 22k per annum

* Full time position

* Regular salary reviews

* Full training given

* Chance to join an expanding company

If you are interested in this placement please apply by clicking on the link below or contact Graduate Talent Solutions for further details.

Graduate Talent Solutions is the UK's leading graduate recruitment specialists with nationwide opportunities for graduates across all industry sectors, including; HR, Engineering, Business, Marketing, Finance, Construction and ICT. We place graduates in permanent positions with our clients, as well as 5-6 month paid work placements directly linked to your future career choice – more than two thirds of our placements directly end with permanent graduate positions.

Graduate Talent Solutions is part of Nicholas Associates Group, a market leading partner of choice for talent management solutions, from Apprentice to Boardroom. For us, it's all about enabling people to be their best.

To find out more about us please visit (url removed)