German Language Graduate - Customer Service Representative


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  • Salary: Negotiable
  • Employer Name

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    Salary

    Negotiable

    Salary perAnnum
    Job TypePermanent
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    Country
    State/ProvinceCambridgeshire
    distance:Unknown
    AddressCambridge, Cambridgeshire
    Category

German Language Graduate – Customer Service Representative

Location: Cambridge

Permanent

Up to £23,500 per annum

Reference:

Client Profile:

Origin Multilingual is proud to announce, we are searching for a German Speaking language Graduate Customer Service representative to join an industry leader in health and beauty industry. This opportunity is offered on a full time and permanent basis with 2 days on 2 off shift patterns.

Key Purpose

The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert product knowledge.

Key Responsibilities:

Answering calls from existing and new customers
Proactively dealing with all queries relating to the business
Taking orders and bookings via external and internal calls
Managing email queries
A professional approach with the ability to build rapport with each customer
Demonstration extensive knowledge on all our product ranges
Facilitating calls from B2B and B2C

Personal Specification

The successful candidate for the customer German service representative position, will have the following competences:

Previous experience in a similar role
Customer service experience
Self-motivated, with a 'can do' attitude
Attention to detail with high level of communication skills is essential
German Native speaker or Fluent
Computer literacy
A passion to deliver the highest quality for our clients customers

If this sounds like the role for you then contact Kader at Origin Multilingual today to begin your application