Our client (a Pan-European Distributor) is seeking a Graduate to join their thriving office based sales support team. Working closely with a field based Account Manager you will be responsible for supporting customer accounts by providing outstanding sales support. You will receive a personalised training and development programme, designed to provide you with the knowledge and skills to succeed.
Key Responsibilities:
* Making proactive calls to both new and existing customers
* Developing a good knowledge of the available product portfolio
* Processing sales orders and general administration
* Updating customer information in the CRM database
* Developing a strong business relationship with buyers/technical engineers
* Providing / arranging customer technical support (processing and trouble-shooting advice)
* Resolving customer delivery problems
* Sending out quotations, datasheets and product samples
* Raising and processing debit notes, credit notes and returns
Essential Skills/ Experience:
* Educated to degree level (preference given to a Science based subject)
* Previous experience in a customer support or sales environment would be a distinct advantage.
* Confident and persuasive telephone manner
* Ability to meet / exceed volume and revenue targets
* Strong team player with a positive "can do" attitude
* Enthusiastic, self-motivated and tenacious
* Highly organised and capable of multi-tasking in a dynamic environment
Candidates' suitability for positions will be judged exclusively on criteria relating to qualifications, knowledge, skills, experience and attitude. There will be no discrimination on any other grounds.
Due to the volume of applications for this vacancy Platinum Resourcing will only be contacting those candidates that we feel meet the strict criteria our client has stipulated. If you don't hear from us within 3 working days, please accept our apologies but we are unable to help you on this occasion.
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