Job Title: Business Excellence & Execution (BE&E) Graduate
Job lengh: 24 month Fixed Term Contract
Employment Start Date: September 2024
Hours of work: Mon – Fri (35 hours a week)
Onsite requirement: This will be a hybrid role, with 3 days per week in office minimum
Industry: Pharmaceuticals
Location: West London, England
Salary: £30,000 per annum holidays, sick pay, pension
Education required: To be eligible for this placement you must be graduating from a UK university in 2024 having completed a Bachelors or Integrated Masters degree in Business, Digital Marketing, I.T or a science, healthcare-related degree or numeracy related degree with a strong emphasis on statistic and analytics
In 2 years, 3 rotations and through hundreds of learning opportunities, your curiosity will change lives
Business Excellence & Execution is forging the future at Novartis, pushing boundaries to achieve sustainable performance, create an unparalleled customer experience, and transform the standard of care for our patients. As one of the UK's top healthcare companies, Novartis is proud to offer the Business Excellence & Execution Graduate Programme, providing talented graduates with a diverse range of experiences across multiple disciplines as a stepping stone towards future leadership opportunities. Through a comprehensive onboarding process, participants will engage in three eight-month rotations, gaining invaluable knowledge and skills.
Solutions and Service Design (SSD)
You will be working with the SSD Management team, collaborating with multiple stakeholders to develop and manage solutions aimed at addressing patient pathway pinch points and accelerating access to treatment. Projects can be digital and non-digital and are co-created with the NHS and Novartis cross-functional teams.
Here you will:
Learn how to manage projects end to end
Support the business in pain point identification and solution design
Select, assess, and manage vendors
Participate in innovative initiatives
Define KPIs for each solution type and track performance and measurement of impact.
Listen, learn, design and execute
Customer Experience Activation
You will work with the Customer Experience Activation team to develop and implement integrated omnichannel strategies and tactics, ensuring an exceptional customer experience across the business. By providing customers with relevant content at the optimal time and through the appropriate channels, this rotation will help gain a competitive edge and drive the achievement of the Novartis' business objectives.
Here you will:
Support the optimised use and adoption of our core channels/platforms including customer-facing websites, SEO and email automation
Support content marketing for inline and pipeline brands
Develop and deploy marketing automation campaigns as a journey specialist and learn about campaign set-up, content design and interpreting campaign analytics and other operational implementation for digital marketing purposes
Drive customer experience mindset and ways of workingBusiness Insights & Analytics
You will join our team of curious Insights and Analytics managers to drive data-driven decision-making throughout the organisation. You will support in crafting compelling narratives from the wealth of data and insights available at Novartis, enabling us to make informed and meaningful decisions.
Here you will:
Support the market research projects ongoing through the Insights & Analytics team. Learn how we run a market research project, report the data, and most importantly embed the insights within that team to drive insight led decision making
Support the Insight & Analytics managers with the analytics requirements in our different therapy areas and learn how we bring data into the organisation, how we structure that data and translate it into insight to help the teams make better decisions.
There may be ad hoc opportunities to support the customer engagement and strategic account analytics projects.Throughout the programme you will have the opportunity to work alongside an inspiring and expert team and get involved in the cutting-edge work we do. The team's reputation will grow alongside your own and you'll see your efforts get results. We'll work hard, but it will be a fun journey!
You:
We're looking for innovative individuals who can make each job rotation their own, using their curiosity and agility to learn, develop and share new ideas, and to create positive impact by taking ownership with projects and making things happen.
You will be graduating in 2024 with a relevant degree in business management, digital marketing, I.T or a science or numeracy-related degree where statistics or analytical methods have been used. Candidates must have a strong interest in multi-channel marketing, a self-starter and be keen to understand the pharmaceutical industry.
Some relevant work experience is preferred, but in all cases you are able to demonstrate:
Curious and determined mindset; Ability to find solutions and perseveres even when told 'no'
Proactivity and impact; taking responsibility, driving projects and having the presence to focus, motivate and lead activities to a successful conclusion
Innovation and change agility; ability to innovate or adapt ideas to find better solutions, demonstrating curiosity to learn and keeping abreast of new data and the changing healthcare environment
Customer first thinking; the focus to deliver projects and activities to internal and external groups, through pro-activity, awareness and responsiveness to their needs
Strong collaboration and communication; ability to share complex data to a wide range of professional and lay audiences, working within cross-functional and occasionally European or Global teams, adapting your approach and content to suit different needs.
Numerical ability and attention to detail; ability to work accurately, efficiently and in an organised manner You will benefit from:
The inspiration of cutting-edge science and technology and making a difference to patients' lives
Open door, approachable culture at all levels
Team oriented atmosphere with good work, life balance
Excellent training and support within an international company To succeed in this role, you will need:
Expected to achieve a 1st or 2:1 in a UK Bachelors or Integrated Masters degree in Business, Digital Marketing, I.T or a science, healthcare-related degree or numeracy related degree with a strong emphasis on statistic and analytics
Strong interest in multi-channel marketing
Curiosity and innovative mindset
Project management capabilities and ability to drive project progress
Excellent collaboration and the skills to build interpersonal relationships
A positive and inclusive approach with all internal and external stakeholders
A can-do attitude and attention to detail
An eagerness to understand more about the pharmaceutical industryCandidates will ideally have:
I.M or I.D.M qualifications
Experience with UX design, marketing automation or programming
Experience using google analytics and understanding of consumer insights
Demonstration of putting skills to practice outside of workFollowing your 2-year rotation, we would welcome the opportunity to discuss any potential positions we may have within Novartis where you can progress and apply all your learning into a role.
To propel future careers, we are looking for talent with flexibility on future work location to enable you take advantage of our global careers. For the duration of this programme you will need to be eligible to work in the UK and live within commutable distance White City, West London.
Carbon60, Lorien & SRG – The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy
