Bright Graduate Needed For Exciting Flagship Retail Store

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  • Salary: Negotiable
  • Employer Name




    Salary perAnnum
    Job TypePermanent
    Website Link - Apply Here

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    State/ProvinceGreater London

My client is an exciting and highly successful accessories and furniture retailer supporting customers across the globe. They are seeking a dynamic graduate to act as a Trade Support Assistant at their flagship store in Chelsea, supporting trade customers in their purchases and to deliver the highest standards of customer service to clients.

This interesting and varied role will involve the following key responsibilities:

* First point of Trade contact assisting all UK and International trade clients with their purchases

* Support Trade consultants to provide excellent sales performance and to exceed sales targets

* Provide friendly, courteous, professional and positive service at all times

* First point of phone contact to the department and respond to inbound telephone calls from clients

* Be an ambassador for excellent customer service to enhance the brand

* Oversee orders from start to completion; maintaining good communication with clients throughout

* Respond to all invoice requests, stock enquiries, stock availability, stock suitability

* Understand design projects urgency, work to clients lead times, provide accurate information

The perfect candidate will have the following skills, qualities and experience:

* A graduate (or equivalent) with some work experience in a customer facing role

* Keen interest in furniture and home furnishings

* Understanding of data processing, workflow and efficiency

* Excellent team player

* Superb communicator

* Wonderful telephone manner

* Positive, upbeat, patient and friendly

* The ability to work well under pressure and to tight deadlines